Premium IT Support Services

Services

At CyberSquad, we deliver reliable, future-ready IT solutions purpose-built for medical practices across Australia. From fully managed support packages and 24/7 remote access, to secure cloud environments and cyber compliance aligned with RACGP standards — our services are designed to reduce downtime, protect patient data, and streamline clinic operations.

With Medlink Connect™, we offer exclusive tools and training that integrate seamlessly with your practice systems, helping your team stay productive, protected, and prepared for what’s next.

Specialised Healthcare IT Support & Management

24/7 Healthcare IT Helpdesk

Expert Australian-based IT support available around the clock, ensuring your medical practice operates seamlessly with minimal downtime.

Comprehensive Managed IT

Full-service management of your IT infrastructure, including proactive monitoring, scheduled updates, endpoint security, and ongoing optimisation.

Practice Startup & Expansion

End-to-end consultancy and project management for new medical practices and expanding clinics, covering everything from IT setup to Medicare compliance.

Secure Cloud Solutions & Clinical Collaboration

Optimised Cloud Hosting for Healthcare

Reliable, secure cloud hosting solutions tailored specifically for Australian medical clinics, ensuring your critical systems remain accessible and compliant.

Secure Remote Access & Communications

Convenient, secure access to your clinic's systems and seamless communication solutions, including mobile apps to enable effortless remote work for your doctors and staff.

Microsoft 365 Collaboration

Efficient integration with Microsoft 365, including secure communication via Teams, simplified document management with SharePoint, and safe, compliant file-sharing.

Practice Management Software Hosting

Fully managed cloud hosting for leading clinical software (e.g., Best Practice Software), providing reliable access and enhanced clinic efficiency.

Automated Data Backup & Recovery

Secure and automated backup solutions designed specifically for healthcare, ensuring rapid recovery and minimal disruption in case of data loss or downtime.

Healthcare Cybersecurity & RACGP Compliance

Managed Security & Vulnerability Monitoring

Comprehensive cybersecurity protection including next-generation firewalls, endpoint security, and round-the-clock threat detection tailored specifically for healthcare practices.

Compliance Consultancy & Audit Preperation

Expert support to ensure your practice fully aligns with RACGP guidelines and Australian Cyber Security Centre (ACSC) standards, simplifying compliance and audit readiness.

Phishing Protection & Security Training

Advanced staff training using Medlink Connect™ | ThreatIQ simulated phishing and targeted cybersecurity awareness programs to safeguard your practice.

Secure Encrypted Email & File Transfers

Reliable, encrypted communication solutions powered by Microsoft Purview encryption and Medlink Connect™ | Vault secure file sharing, ensuring patient data remains confidential and secure.

Conditional Access & Geolocation Protection

Enhanced data security measures that restrict system access to authorised Australian locations, significantly reducing the risk of unauthorised access and data breaches.

Medlink Connect™

Medlink Connect™

Our exclusive Medlink Connect™ platform provides healthcare-focused digital solutions designed specifically to streamline, secure, and optimise your clinical and administrative workflows. Each module integrates seamlessly into your existing systems, offering user-friendly tools to empower your entire healthcare team.

Learn More about Medlink Connect™

Ready to elevate your healthcare practice?

With over 30 years of healthcare IT expertise, we'll help you identify the perfect solution tailored specifically to your needs.

Book Your Free Consultation Now or call 1300 300 497 and let's get started today!

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